A briefcase marks the beginning of the journey
THE BEGINNINGScroll to explore ↓01 / 13

BEHIND THE STORY / MASTER’S THESIS / 2025

From knowing what’s next
to knowing how to change.

Adapting Future Trends into Organisational Culture and Innovation

A research-led framework and service concept to help small and medium-sized enterprises connect emerging trends with the people, culture and capabilities needed to act on them.

Author & contribution
Aniket De
Research, synthesis, framework development and business model design
Context
M.A. Innovation Design Management
University of Europe for Applied Sciences · July 2025
Project outcome
A six-part adaptation framework and a proposed SME change-management service
Project status
Academic research and design proposal
Organisational pilot validation is a next step

Awareness does not automatically become action.

Organisations can recognise digital disruption, changing work expectations and new market demands while still struggling to change everyday behaviour. For SMEs, limited time, resources and specialist capacity make that gap especially difficult to close.

How can organisations systematically integrate future trends into their culture and innovation practices?

The project connects strategic foresight with the human side of change: leadership, employee participation, shared values and continuous learning.

Thesis: Introduction, pp. 5–10.

Connect the change process
to the culture doing the changing.

The thesis identifies a gap between recognising an external trend and embedding it in everyday behaviour and innovation. Its response is to connect those activities in one practical, revisitable process for SMEs. Thesis, pp. 5–6.

Established change approaches already address people and culture. The contribution here is an integration of perspectives, rather than a claim that organisational culture was absent from earlier frameworks.

Kotter · Mobilising and sustaining change

Kotter connects collective action, barriers and leadership with lasting changes in behaviour and management practice. Culture is therefore part of the approach. This thesis combines that change process with explicit trend scanning and cultural diagnosis. Kotter’s framework ↗

ADKAR · Supporting individual adoption

ADKAR describes five outcomes for individual change: awareness, desire, knowledge, ability and reinforcement. That individual lens is useful, but is not the same as examining shared organisational assumptions. This distinction concerns ADKAR’s scope, not the whole Prosci methodology. Prosci’s explanation ↗

Schein · Understanding organisational culture

The thesis draws on Schein’s distinction between artefacts, stated values and underlying assumptions. This gives cultural alignment a specific task: examine whether daily practices support what the organisation says it values. Thesis, pp. 96–99; Schein, 2010 · publisher’s contents ↗.

From the research gap to a design decision

  1. The problem

    A relevant trend can be recognised without changing established behaviour. The thesis frames this as a disconnect between awareness and implementation.

  2. The design response

    Assess readiness before implementation; make cultural alignment an explicit component; connect it to skills, resources and experimentation; use feedback to revisit earlier decisions.

  3. The proposed contribution

    A modular cycle connecting environmental scanning, readiness, cultural alignment, innovation capacity, feedback and iterative change. Its value still needs testing in organisations.

Traceable to the original thesis: research gap, pp. 5–6; design rationale, pp. 96–97; components, pp. 98–101; validation limitations, p. 106. Read the framework rationale ↗

Additional research context and scope

Weiner’s readiness theory distinguishes shared commitment to a change from shared confidence in the ability to implement it. This supports assessing readiness rather than assuming that identifying an opportunity is enough. It is a theoretical perspective developed in implementation research, not validation of this thesis’s SME framework. Weiner, 2009 ↗

Framework comparison and external source check added to this portfolio on 13 October 2026. ADKAR and Weiner are supplementary context here; they are not presented as newly discovered evidence from the original thesis research. This is a focused comparison, not an exhaustive review or a claim of proven superiority.

Understand the context.
Find the patterns. Design a response.

  1. Review the foundations

    Examine organisational culture, change management, strategic foresight and open innovation. Schein’s culture model, Kotter’s change process and open innovation inform the framework’s structure.

  2. Explore lived experience

    Use a qualitative, multiple-case approach and semi-structured interviews to examine how change is experienced across government, IT/sales and consulting contexts in India.

  3. Compare the themes

    Thematic analysis connects leadership, resistance, learning and collaboration across cases, while keeping sector differences visible. Practitioner podcasts add a supplementary perspective.

  4. Translate insights into a system

    Synthesise the findings and literature into six connected components, then develop a modular service model that could support SMEs through implementation.

Thesis: Methodology, pp. 47–54; Findings, pp. 58–79; Framework, pp. 95–105.

What the research changed.

Leadership sets the conditions.

Commitment, a clear vision and permission to experiment recur across the cases.

Design response: assess readiness before implementation and make leadership participation part of cultural alignment.

People experience change differently.

Communication barriers, established habits and varied employee expectations complicate adoption.

Design response: include employee dialogue, mentoring and cross-functional collaboration, rather than treating adoption as a technology rollout.

Willingness needs practical support.

Skills gaps and resource constraints can prevent an organisation from acting on its ambitions.

Design response: connect trend selection to training, partnerships and small pilot projects.

Adaptation keeps evolving.

Culture changes gradually while external conditions continue to shift.

Design response: make the framework cyclical, with feedback and foresight informing the next decision.

Thesis: Cross-case synthesis, pp. 67–70; Design rationale, pp. 96–97.

Six connected practices.
A cycle, not a finish line.

Each component addresses a different barrier between recognising an opportunity and making it part of everyday work. Organisations can revisit the components as their needs change.

01

Scan the environment

Use trend analysis, PESTLE, SWOT and scenario planning to identify signals relevant to the organisation.

02

Assess readiness

Examine leadership, skills, infrastructure and resistance through interviews, surveys and maturity assessments.

03

Align the culture

Connect shared values to communication, leadership behaviour, policies and employee participation.

04

Build innovation capacity

Provide training, mentoring, cross-functional teams and external partnerships to support experimentation.

05

Learn through feedback

Gather employee and customer feedback, review experiments and use foresight to reassess the direction.

06

Iterate the change

Implement in phases, recognise progress and embed useful changes in organisational practice.

Feedback returns to scanning and readiness: revise the approach as new evidence emerges.

Thesis: Framework components and application, pp. 97–105.

Make specialist support accessible to SMEs.

The proposed business model turns the framework into modular support for owners, leaders, HR and operations teams that may not have an internal change-management function.

Diagnose

Trend scans, readiness assessments and prioritised recommendations.

Enable

Facilitated workshops, cultural alignment, training and innovation partnerships.

Sustain

Ongoing coaching, feedback tools, progress reviews and phased implementation.

Proposed revenue streams include assessment and consulting fees, workshops, subscriptions and ongoing retainers. The thesis outlines a pilot with 3–5 SMEs before broader rollout; this is a proposed roadmap, not a completed deployment.

Thesis: Business Model Design, pp. 115–123.

A practical structure.
A clear next test.

The contribution is a synthesis: bringing foresight, organisational culture and innovation capacity into one adaptable process, supported by a service model for implementation.

The research is qualitative and context-specific. The thesis describes a five-interview scope in India and acknowledges selection and response bias, limited access to internal information and limited generalisability. It does not establish measured business impact from deploying the framework.

Next step: pilot the framework with SMEs, collect employee feedback and assess change adoption, engagement and innovation outcomes over time. Use that evidence to refine the service and the framework.

Thesis: Study limitations, pp. 91–92; proposed pilot and metrics, p. 121; Conclusion, pp. 124–125.

From an individual’s uncertainty to collective capability.

The scroll narrative translates the framework into a visual journey: scattered papers represent competing signals; shared light represents readiness and dialogue; the puzzle represents the resources and collaboration needed to act.

The completed puzzle is a milestone. The return to a new horizon communicates the thesis’s central idea: adaptation continues through feedback and learning.

Read the complete thesis ↗

Page references above use the thesis’s printed numbering. The animation is a portfolio interpretation of the research.

A FRAMEWORK FOR CONTINUOUS LEARNING

Change is a practice.
Keep learning, together.

Scan the signals. Build shared readiness. Make space to experiment. Use feedback to decide what comes next.

Read the framework ↗Back to the beginning ↑Thesis case study · Aniket De · Illustrated framework narrative